Centre for Leadership Development

BUSINESS COMMUNICATIONS

Duration: 03 days

Background

Communication is the life-blood of an organization; communication is essential for an organization’s survival and growth. All the processes in an organization pass through the bottleneck of communication. Ninety per cent of all problems in an organization happen because of either lack of communication or miscommunication. The program was designed:

• To familiarize the participants with the concepts and significance of organizational
• To help participants appreciate the strategic aspects of managing organizational dynamics through
• To enable participants to develop an understanding of the close relationship between the communication process and organizational

FOR WHOM:

Managers and Senior managers in industry benefited from this training program.

CROSS CULTURAL COMMUNICATIONS

Duration: 02 days

Background

Each (human) communication situation has an environment of its own, or a (cultural) context. Each aspect of communication is firmly rooted in a cultural base. Every culture has its norms that govern the way in which communication happens. These norms may vary less from individual-to-individual, but more strikingly from one population segment to another. The program was   designed:

• To familiarize the participants with the nature and process of Cross-Cultural
• To help participants appreciate various dimensions of Cross-Cultural
• To enable participants initiate the development of Cross-Cultural Communication

FOR WHOM:

Managers in industry benefited from this training program.

EFFECTIVE PRESENTATION SKILLS

Duration: 01 days

Background

Presentations are an integral part of all professional fields. Presentation skills, necessary to create and deliver informative and persuasive speeches, are vital to organizational communication, success and advancement. This MDP provides training in how to develop effective

communication content for a prepared speech, how to develop and structure the content of informative presentations. The program was designed:

• To develop a more confident and persuasive vocal
• To use body language effectively to build rapport and maintain the motivation of the
• To use language techniques to ensure that your key message is
• To plan and structure your presentations creatively for maximum

For Whom

Executives at all levels got benefit greatly from this training program.

PROFESSIOANL AND SOCIAL ETTIQUETTES

Duration: 01 days

Background

Human beings have always been social animals; they have interacted with each other over long distances, for thousands of years. All efforts at development whether building roads connecting continents by land, sea or air have been efforts at reducing time and space which made global interchange more rapid. The advent of electronic communications in the twentieth century, mostly mobile phones and the internet made the world smaller by connecting millions of people in the twenty first century. In other words, Globalization has  arrived. The program was designed:

• To familiarize participants with the meaning and rules of business
• To improve behavior and personality of an
• To learn how to create an
• To develop acceptable professional behavior with colleagues and clients

FOR WHOM:

• Executives, Managers and Senior managers in industry benefited from this training program.

FINANCE FOR NON FINANCE EXECUTIVES

Duration: 05 days

Background

Finance is the life blood for any organization. Finance integrates all other functional areas of management. Today managers understand that their decision is going to have a serious impact on profits and earning potential of the business yet they find it difficult to comprehend the financial aspects and take a holistic view of the business. The programme on Finance for Non Finance executives aims to facilitate the managers in developing understanding on the critical issues of finance for a better decision making. The program is designed:

• To provide the participants with conceptual foundations of productivity and
• To show how one can use real life data from the actual operations of private and public sector firms to measure and compare performance of different firms from an industry

For Whom

Non Finance managers working at all levels in all types of business can benefit greatly from this training program

INVESTMENT MANAGEMENT

Duration: 03 days

Background

Investment Management Investment is the current commitment of money or other resources in the expectation of reaping future benefits. Investors want a rate of return that compensates them for the time period of the investment, the expected rate of inflation, and the uncertainty of the future cash flows. We all want high rate of returns at a low level of risk, but are we aware of the investment scenario and financial instruments available in the market. Investment management deals with the professional asset management of various securities, such as shares, bonds, mutual funds and other asset classes in order to meet specified investment goals for the benefit of the investors. The program is designed:

• To get an overview of the current investment
• To understand the process of financial planning and its
• To appreciate the debt instruments and other asset
• To be familiar with the mutual funds & equity
• To have knowledge of tax implications of investment

For whom

Executives in all type of businesses

CONFLICT MANAGEMENT

Duration: 01 days

Background

Conflict can have a positive effect, but if left unchecked, the dangerous result of conflict can include damaged relationships, destroyed creativity and productivity, lost commitment and wasted resources. By taking a number of conflict management tools, techniques and theories and putting them into practical situations, this conflict management training course aims to turn conflict into a productive force. The program is designed:

• To identify what conflict is, why it arises and how it can be used for maximum benefit.
• To recognize various stages of conflict and preventing them from

For Whom

Managers at all levels working in all types of businesses can benefit greatly from this training program.

PERFORMANCE EVALUATION FOR BENCH MARKING

Duration: 01 days

Background

In the present age of globalization, efficient utilization of resources is becoming more and more important for firms to survive and prosper in the face of intense competition from both domestic and foreign firms. In evaluating the performance of a business the owners or the managers would typically like to know is the company making the best use of the resources or is it possible to produce more from the same inputs. The program is designed :

• To provide the participants with conceptual foundations of productivity and
• To show how one can use real life data from the actual operations of private and public Sector firms

LEADERSHIP DEVELOPMENT PROGRAM

Duration: 04 days

Background

In the present business scenario, the role of a leader should involve better situational understanding and determined execution. Leaders with the desire to excel and strong determination will surely be instrumental in building a quality organization. Development orientation leaders have an interesting blend of knowledge and determination towards determination towards achievement of desired goals. The program is designed:

• To infuse participants with the traits that a leader must possess for organizational Development.
• To facilitate participants in building up better learning of leadership qualities for present day organizations.

TEAM BUILDING

Duration: 02 days

Background

An organization is a place where men, material and machine all are synthesized for the fulfillment of organization objectives but, the essence of its success depends on efficient and effective contribution derived from its workforce, through their concerted efforts and approaches. There is always an existing need for training and development in such areas of team and group dynamics for achieving overall quality performance of the organization. The program is designed:

• To work effectively in teams and learn how to create synergy among group
• To acquaint them with attributes and dynamics of high performing
• To build up effective teams for enhancing overall productivity of the
• To expedite effectively team meetings including sessions for sharing, reflection and

For Whom

Executives at middle & junior levels in all types of business can benefit greatly from this training program.

STRESS MANAGEMENT AT THE WORKPLACE

Duration: 02 days

Background

Stress is a state of equilibrium in which the demands of an employee’s job and personal life are equal. Juggling /competing demands is stressful and leads to lower productivity, sickness, and absenteeism. The program is designed:

• To discuss and understand the impact work/life balance has on
• To discuss and recommend steps that truly support work/life
• To encourage the organization culture, starting with senior management that sincerely endorses work/life
• To Review the human resources strategy to see if it supports the company’s

For Whom

Useful for HR managers, departmental heads, team leaders from medium and large PSU’s and Pvt. Sector enterprises.

COLLECTIVE BARGAINING AND WORKER'S PARTICIPATION IN MANAGEMENT

Duration: 02 days

Background

Some of the basic requirements for prevention of industrial disputes are workers participation in management and collective bargaining. With the liberalization of the economy, industrial relations in India have changed over the last 10-15 years. The program is designed:

• To understand the conflict in objectives of corporate visas a vis unions and how to bridge the
• To understand the genesis of participative
• To discuss the current trends in maintaining progressive IR and steps to implement effective grievance redressal

For Whom

Managers and Senior Managers in all types of business can benefit greatly from this training program.