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University understands that it will not be possible to track every mail from all quarters if received through e-mail of the university portal. Never the less, if every message received through mail, the concerned person shall always struggle to prioritize each message and quite often than not the important messages will be escaped from the attention as they deserve for.
Hence, a separate and dedicated desk in the name of Help Desk specifically made for the convenience of the students of the university to post their issues and problem through it for their speedy and timely redressal by the concerning authority of the university.
(student.helpdesk@rnbglobal.edu.in.)
Help Desk of the University
The university has a very systematic portal for the convenience of the students in the name of Help Desk.
The Help Desk is the first point of contact for the students with the management and administrative authorities where students of the university lodge their issues/ complaints/ doubts and seek clarifications from the respective authority. The students of the university need answers for their queries and the Help Desk is where they turn.
Whenever students need someone to troubleshoot or need any help pertaining to any issue concerning to their education or conduct or examination or leaves or any other matter related to the university working, it is the Help Desk to their rescue.
The university’s Help Desk is an IT Centric framework which focuses issues of the students. Predominantly, the Help Desk of the University is a starting point looking to address students’ problems in the shortest span of time with direct communication.
The official mail id of the student helpdesk is student.helpdesk@rnbglobal.edu.in
Main Function of Help Desk
The Help Desk of the University performs several functions for the convenience of the students.
Help Desk Roles & Operation Procedure
Help Desk Committee
SN | Name | Designation | Mail Id |
---|---|---|---|
1 | Dr. Deepali Malodiya | Convener | deepali.malodiya@rnbglobal.edu.in |
2 | Mr. Kailash Pareek | Member | kailash.pareek@rnbglobal.edu.in |
3 | Mr. Ashok Karnani | Member | ashok.karnani@rnbglobal.edu.in |